DELIVERY OF YOUR WALL ART & MIRRORS
We deliver nationwide in as little as 5 days from order
costs & timing
Deliveries to WC, EC, GP, KZN have a Free and Priority Service to select from at checkout.
Deliveries to outlying provinces (FS, LP, MP, NC, NW) carry a surcharge based on weight, and do not have a priority service option.
Outlying province & free delivery orders are manufactured & dispatched in 5-6 days and will arrive at your door 7-10 days from the order date. Priority orders (available to WC, EC, GP, KZN) are manufactured in 3-4 days, arriving at your door 5-7 from the order date.
shipping process
The morning after the courier collects your order from us, you will receive a dispatch notification & waybill number via email. You can use the link in the notification, or the button below, to input your waybill number and track your shipment.
All orders are packed in stress-tested freight packaging, but damage in transit can occur, especially when transporting glass. Please check the contents of your parcel before signing the POD (proof of delivery)
On the rare occasion that damage does occur, note it on the POD, do not accept the delivery, and ask the driver to the return the item to us. Please then notify us of this, and send us a photograph of the damage. Replacements are then manufactured and dispatched to you as soon as possible.
If the package is not checked when received, and the POD is signed, replacements will not be processed at a later date.
our courier partner
Send & Receive, who specialise in transporting art around the world, is our courier partner. Once you have your waybill number it is best to contact them directly on 021 385 0168 with any special delivery instructions or enquiries. However, they typically contact customers the day before delivery to confirm the address & a convenient time for the delivery to take place.
