Contact Us

If you have any questions, there a various ways to reach us:

e-Mail queries to pix@pixalot.co.za will be answered within about 1 hour; the live chat (bottom left of your screen) immediately; and messages on our Facebook or Instagram pages get answered once a day.

All channels are manned by real humans from 7am-9pm, 7 days a week, 365 days a year, so you need not worry about annoying AI chat bots!

To keep overheads down, we don't operate a phone-in call centre, but if you would like a call-back send us you phone number & the information you need, and a product expert will call you back if necessary, however we would prefer it if you used one of the alternative channels so everything can get recorded in writing for future reference.

Our studio & workshop is in Hewetts Business Park, 19 Hewett Avenue, Cape Town but because we make-to-order, we do not display pre-made items in a gallery/store setting, and the workshop is not open to the public, but we deliver nationwide by courier.